After landing, your chauffeur meets you inside arrivals with a name board, assists with the luggage trolley and walks you directly to the vehicle. Sheraton has a practical driveway at the main entrance, so there is no need to finish the ride at a remote stopping point. That matters during late arrivals, rain or conference stays with several bags. If you travel with a child, a child seat or booster is prepared in advance, and bottled water is available on board. If the flight is delayed, pickup timing is adjusted automatically through live flight monitoring.
Operationally this hotel is easier than properties located deeper inside the Old Town, yet good route planning still matters around Wawel, Powiśle and Krasińskiego Avenue. During peak traffic the final section can slow down, so we build in buffer time and, when required, coordinate the exact arrival moment with the concierge or bell desk. For business groups we can match passengers and luggage volumes to the right vehicle class so that check-in stays efficient.
Included service covers meet and greet, live flight tracking, 60 minutes of complimentary waiting after landing, luggage assistance, bottled water and child seats on request. We also handle return transfers for very early departures when conferences or corporate programmes are running at the hotel. Payment is completed online by card, Apple Pay, Google Pay or BLIK. Cash is not accepted.
Best suited for
- Business travellers and conference attendees staying at Sheraton Grand Krakow
- Couples choosing a Vistula and Wawel-facing stay
- Families who need direct access at the hotel entrance
- Delegations travelling with several bags or event equipment