The VIP Transfers app —
you know who is coming for you, 12 hours ahead
Your chauffeur’s name, the Mercedes model and the registration number on your phone before you leave the house. Airport transfers and chauffeur rides in Krakow, Warsaw and across Poland — and on the day, the car on a live map with an alert when it sets off.
Scan with your phone — your store opens.
WHY THE APP
Three things the website cannot do
You can book on the website too — in half a minute, without an account. The app earns its place later: on the day of the ride.
An alert instead of refreshing
Your chauffeur has set off — you see it on your lock screen. No inbox checking, no call to the office.
Your ride without digging through email
Address, time, chauffeur’s name and plate in one tap — including in the arrivals hall, with the phone in one hand.
Face ID instead of a password
Ride history, invoices and points open with a glance. No password resets at the airport.
SEE THE APP
Three screens, the whole booking
Screenshots from the app in English.
IN THE APP
From quote to invoice
Flight monitoring
For airport pickups the app reads your flight status. Landing two hours late? The pickup time moves with it — you don’t have to tell anyone.
Chauffeur and car
No later than 12 hours before pickup, you’ll see the chauffeur’s name, the car model and the registration number. Calling is one tap away.
Live map and sharing
You watch the car approach. Share the ride with one tap — your family sees the route and status, never the price.
VIP Wallet
Points from every ride convert into vouchers. Promo codes and the referral programme sit next to them, with your balance at hand.
Invoices and history
Download an invoice without emailing the office; every ride stays in your history with its route and amount.
Concierge chat
A new time, an extra stop, a child seat — you write in the app and a person from our team replies.
Free on iPhone and Android. You pay only for the rides.
SECURITY
What happens to your data
- Card payments are handled by Stripe. Your card number never reaches our servers.
- Sign-in is protected by Face ID or Touch ID — on your device, not on our side.
- We see location while your ride is under way — so that we can show you the car on the map.
QUESTIONS
Frequently asked questions
Is the price in the app the same as on the website?
Yes. The quote comes from the same pricing engine, so the app, the website and a phone booking give you the same fixed price for the same route.
I booked through the office. Will I see that ride in the app?
Yes, as long as you sign in with the email address the booking was made on. Rides taken before you created the account appear in your history as well.
Can I change or cancel a ride in the app?
Yes. Cancellation is available from the ride card, and for a change of time, address or vehicle you write in the chat — a person from our team answers, around the clock.
Where does the app work?
Across Poland — including airport transfers in Krakow, Warsaw, Gdansk, Wroclaw and Katowice — and on routes to the Czech Republic, Slovakia, Hungary, Austria and Germany.
How do I pay for a ride in the app?
By card online, BLIK or bank transfer. Card payments are handled by Stripe, and the invoice is downloadable from your ride history.
Which languages does the app support?
The app runs in English and Polish. Prices can be shown in PLN, EUR or USD — you choose the currency in settings. Our chauffeurs also speak English and German.
Can I get a company invoice?
Yes. Add your company details to the billing profile and every invoice will be issued to the company and available for download in the app.
Prefer not to install anything?
Booking on the website takes half a minute, and we send every ride detail by email.
Book your next ride from your phone
- Download
- Book
- Get in