After landing, your chauffeur meets you in arrivals with a Best Western Premier Forum name board, assists with the luggage and walks you to the vehicle. The hotel has a large parking lot and a covered guest driveway in front of the main entrance from Bytkowska Street - drop-off takes place at the sheltered entry, a few steps from reception. Particularity of the final leg: the location next to Silesia City Center mall means that on weekends and pre-Christmas season access to the hotel remains smooth but the mall parking can be crowded - the hotel has its own large guest parking. During peak traffic (07:00-09:00 and 15:00-18:00) the S1 exits and DK86 are bottlenecks - we plan 6-10 minutes of buffer (the left-side-of-center location is easier than the Culture Zone). After 21:00 the transfer shortens to 28-35 minutes.
The included service covers meet and greet, live flight tracking, 60 minutes of complimentary waiting after landing, luggage assistance, still and sparkling water on board and child seats on request. We handle return transfers - the hotel offers flexible check-out and a large 24/7 accessible parking. For conference delegations we assign Mercedes V-Class or E-Class; for premium guests S-Class. Payment is completed online by card, Apple Pay, Google Pay or BLIK. VAT invoices are issued automatically, including full data for MICE settlements and Best Western Rewards loyalty.
Best Western Premier Forum is popular with conference delegations seeking a quieter location than the Culture Zone, Best Western Rewards members with international status and guests of Silesian Stadium and Silesian Park (8-10 minutes by car). For such clients we offer regular shuttles to Spodek, MCK and NOSPR (5-7 minutes) and to Silesian Stadium on match and concert days (Beyonce, Ed Sheeran, championships). We also organise full-day hourly dispatch with excursions to Auschwitz-Birkenau (75 km, 80-95 min), the Wieliczka Salt Mine (90 km), Pszczyna and the Tyskie Breweries (40 km) and to Krakow (Mercedes E or V, about 90 minutes). In the evening we drive guests to Katowice and Chorzow restaurants - Lalka Bistro, Hibernatus, Czerwone Wino - with the chauffeur waiting and returning to the hotel.
Best suited for
- Conference delegations preferring a quieter location
- Best Western Rewards members with international status
- Guests of Silesian Stadium and Silesian Park (8-10 min by car)
- Weekend guests with parking next to Silesia City Center mall